3 Ways to Increase Member Engagement

In today’s fast-paced world, consumers not only judge customer service by what you and your competitors are doing but on every experience they’ve ever had with any business. They want the immediacy and simplicity of companies like Amazon Prime and Uber in every single business interaction, including banking. It’s becoming a real challenge for credit unions. […]

Buzz Points Users Donate Over 1 Million Points to Charity in 2016

In addition to working with local businesses, community financial institutions that offer Buzz Points can support local charities by giving their cardholders the option to redeem their points for a charitable donation. This December, we ran a contest among our partner CFIs to encourage charitable redemptions during the holiday season and the results were outstanding. […]

3 Tips to Boost Commercial Account Growth

While retail banking is the backbone of community financial institutions, developing a thriving book of commercial business can make all the difference to the bottom line. As you take on planning for 2017, here are some tips to help increase your commercial accounts in the New Year: 1. Boost your mobile banking According to a […]