Here’s an eye-opening stat: About 80% of highly effective loyalty programs have a dedicated team.1 Which leads us to a conundrum. Employees focused exclusively on a rewards program are critical for success…but how can an often resource-strapped community financial institution afford that?
By Daniel Kim, Chief Technology Officer The financial industry is going through a transitional period right now. Every day you hear about either a new fintech startup poised to disrupt the industry or large orchestral macro events like chipped cards or even cardless payments. Success in the ever-changing banking industry depends on observing trends and […]
It’s funny (but not in a ha-ha way) how far-reaching the effects of the Durbin Amendment are for customers, who largely know very little (if anything) about the legislation.
When you’ve been told that you have tomato sauce running through your veins, it’s a little hard to imagine yourself doing anything other than owning a pizza shop. When the opportunity to acquire Jan & Tony’s Pizza presented itself to Bob Isennagle and Chris Clark in 1991, the choice was easy.
TOLEDO (13abc Action News) – A lot of people like to spend their money at locally owned businesses.Several local credit unions are rewarding customers for doing just that. The program is called Buzz Points. It’s as simple as using your credit union debit or credit card at any business but you get more points for […]