Loyalty rewards program maker Buzz Points Inc. has enlisted technology veteran Cisco Sacasa as its chief financial officer. Sacasa was previously the principal of The Austin CFO Group. Before that, he was adviser to the CEO of California-based Upper Chord Inc. and held several positions during 14 years at Round Rock-based Dell Inc., according to […]
Looking for a sweet retreat? Give your taste buds a treat and stop by Royal Cravings, a family-owned, Toledo, OH based candy store that’s just a few Oompa Loompas short of putting Wonka himself to shame. Royal Cravings has everything you need to satisfy even the biggest sweet tooth. From candied and caramel apples to […]
From middle school through college, Karen Gerken and her brother Ed Spatz, spent every summer working on their uncle’s golf course. After working more than 15 years for other companies, they went back to their roots and opened White Pines Golf Course. Designed by Mike Mueller, Ed and Karen’s cousin and owner of Valley View […]
In the years following the mortgage crunch, many financial institutions large and small hoped to make up ground through small business lending. The motivation to grow small business banking continues to swell, even as the economy rebounds. No wonder. As BAI Research has demonstrated, “when it comes to institutional loyalty and share-of-wallet, small businesses rank […]
Here’s an eye-opening stat: About 80% of highly effective loyalty programs have a dedicated team.1 Which leads us to a conundrum. Employees focused exclusively on a rewards program are critical for success…but how can an often resource-strapped community financial institution afford that?